01
Request
Capture calls, emails and texts in one request inbox, tied to the right customer and property.
Built for cleaning businesses30 days free · no card
Cleaning business software that keeps every job on track.
Take the request, quote it, schedule it, send your cleaners with the right details, collect proof, and get paid — all in one place, whether you clean alone or run a crew.
No credit cardNever auto-chargesThen $49/mo for up to 5 people
app.tanvelo.com / requests / new
← Today
New request
Capture what is known without pretending uncertain property information is final.
CallerProperty3Scope4Evidence5Decision
SMART REQUEST INTAKE
Review details suggested from the customer's words
Nothing changes automatically. Use only the suggestions that accurately reflect this request.
REQUESTED SERVICE
Recurring cleaning
Customer said: "clean our lobby + 2 washrooms every monday"
Use serviceDismiss
SCHEDULING PREFERENCE
Every Monday before 8
Customer said: "every monday before 8"
Use timingDismiss
Suggested service conditions
Recurring service interest
Customer said: "every monday"
ASK BEFORE PRICINGWhat are the square footages, and is before-hours access arranged?
← PropertyContinue to Evidence
9:41Jordan
7:00 – 9:00 · ON SITE
Daybreak Studio
Checklist4 / 5
LobbyWashrooms ×2Entrance · photo
Take photo & finish
Smart Request Intake NEW
Paste the customer's message. Get a request you can quote.
Tanvelo reads the email or text and suggests the service, timing and areas — and flags what you still need to ask before pricing.
Tanvelo suggests. You decide. Nothing is quoted, booked or sent to the customer on its own.
NEW REQUEST · DAYBREAK STUDIODRAFT · NOTHING SENT
CUSTOMER'S MESSAGE · EMAIL
"Hi — can you clean our lobby + 2 washrooms every monday before staff get in at 8? The entrance gets salty in winter. Not sure of the sq ft."
SERVICE
Recurring cleaning
From: "every monday"
Use thisDismiss
TIMING
Mondays, before 8 AM
From: "before staff get in at 8"
Use thisDismiss
AREAS
Lobby · 2 washrooms · entrance
From: "lobby + 2 washrooms"
Use thisDismiss
ASK BEFORE PRICINGWhat's the square footage, and who opens the building before 8?
SERVICE
Recurring cleaning
From: "every monday"
Accepted
TIMING
Mondays, before 8 AM
From: "before staff get in at 8"
Accepted
AREAS
Lobby · 2 washrooms · entrance
From: "lobby + 2 washrooms"
Accepted
REQUEST SUMMARY
CustomerDaybreak StudioServiceRecurring cleaningSize800 sq ft · you measured
Every change is marked — you can see what came from the suggestion and what you edited.
CHOOSE THE NEXT STEP
You have enough to send a fixed quote.
Fixed quoteSUGGESTED
Size and areas are confirmed.
Price range
Still waiting on details.
Site visit first
See it before you price it.
Nothing has been sent to the customer yet.Prepare quote
One connected workflow
From first message to paid invoice, nothing gets retyped.
02
Quote
Send an estimate. Once accepted, that's the agreed work — locked and dated.
03
Schedule
Recurring and one-time cleans on one calendar, with email reminders to customers.
04
Clean & prove
Checklists and photos on the cleaner's phone, reviewed before anything is billed.
05
Get paid
Invoice through your own Stripe, or record cash and e-transfers. Export to your bookkeeper.
9:41Visit 2 of 4
8:00 – 10:00 AM
Riverstone Home
142 Cedar Way · side door
Keypad 4••• · dog is friendly, keep gate shut
Checklist4 of 5
KitchenBathroomsFloors · photo required
Take photo & finish
For the field
Your cleaners always know the next step.
No paperwork, no digging through old texts. Open Tanvelo in any phone browser and see this customer, this job, and what's left to do.
The right details, only for themDoor codes show to the assigned cleaner, not the whole team.
Photos are part of the checklistNot a separate chore someone forgets.
Keeps working with no signalEnable protected offline access on the device while online, then keep working through a lost connection.
When the job changes
Found extra work? Get paid for it.
Usually it's done for free, argued over later, or the original quote gets overwritten. In Tanvelo the customer approves before you start — and their original quote stays exactly as agreed.
8:06Cleaner photos the damaged floorand keeps cleaning. The booked job isn't touched.
8:11You price it at $680 and send itThe customer gets one link, with the photos.
8:24Customer taps approveA new version is added. Nothing is overwritten.
$680 approved. Ready to bill.SAME INVOICE
Proof of service
Show customers the work, not just the invoice.
Every visit comes back with a checklist and timestamped photos. You review it, then bill it — and the customer can see exactly what they paid for.
Illustrative photo preview
Illustrative photo preview
Illustrative photo preview
RIVERSTONE HOME · READY
5 of 5 items done3 photos attachedExtra work approved
Approve & ready to bill
Everyday tools
The practical stuff, handled.
Invoices & payments
Get paid through your own Stripe account, or record cash and e-transfers. Balances stay with the job.
Computer or phone
Works in any browser. Nothing to install, and the office and field see the same job.
Appointment reminders
Customers get an email before each visit, so fewer locked doors and no-shows.
Ready for your bookkeeper
Export payment records as CSV whenever your accountant asks.
Security
Your customers trust you with their keys.
When a customer asks who can see their door code, you'll have a straight answer.
How we protect your dataLocked down by default
Role-based access, protected files and encrypted connections help safeguard customer details.
Everyone sees only their part
Owners, office, cleaners and bookkeepers each get what they need, and nothing else.
A record of every decision
See who approved what, and when.
Card numbers never sit with us
Card payments run through your own Stripe account.
Simple, transparent pricing
One plan for the complete workflow.
Start with 30 days and no card, or subscribe to Tanvelo Operations with up to 5 active users and 500 service visits per billing period.
Try Tanvelo
30-day trial
Use the real Tanvelo workflow with up to 5 active users and 100 service visits.
$0
No card required
- No charge today
- Does not automatically become a paid subscription
Annual · save up to 18%
Operations
The complete current Tanvelo workflow with up to 5 active users and 500 service visits per billing period.
$39.99USD / month
$57.50 CAD / month
Billed annually at $479.88 USD or $690 CAD.
Choose annual — save up to 18% Prices are shown in both USD and CAD Save up to 18% compared with 12 monthly payments Applicable taxes and the final purchase currency are shown before checkout is confirmed
Questions before you start
Do I need a credit card to try it?+
No. The 30-day trial only needs your email and business name, and it never turns into a paid plan unless you choose one.
I work alone. Is this overkill?+
No. Run it as one person and add cleaners later. Start with a single customer and grow into it.
Will my cleaners actually use it?+
They see one job at a time on their phone, with the next thing to do. Nothing to install from an app store.
Does the smart intake send anything to customers?+
Never. It only suggests details from the customer's words. It won't set a price, send a quote, book a crew or contact anyone — you decide every step.
How do customers pay me?+
Card payments go through your own Stripe account. Cash and e-transfers can be recorded by hand against the job.
Try it on tomorrow's jobs.
01 · 2 MIN
Create your workspace
02 · 5 MIN
Add one real customer
03 · ON SITE
Clean, prove, bill
Start your free trial30 days free · no card · no sales call. Questions?